Smart Charging Regulations
The Electric Vehicles (Smart Charge Points) Regulations 2021 - Statement of Compliance - bp pulse home smartDownload
The Electric Vehicles (Smart Charge Points) Regulations 2021 - Statement of Compliance - bp pulse pro smartDownload
The Electric Vehicles (Smart Charge Points) Regulations 2021 - Statement of Compliance - pulse pro liteDownload
Contact us
Our Customer Care Team are on hand to give you the support that you need. You can get in touch with us using one of the following channels:
Help form
Get in touch with us via our online help form and our team will reach out to resolve your query.
Phone
Public charging support
Avaliable 24/7
Home charging support
Monday - Thursday 08.00 - 20.00
Friday 08.00 - 19.00
Saturday 09.00 - 13.00
0800 464 3444
Receipt request
Request a receipt for your contactless charging session.
Social media
Follow bp pulse on social media. Our customer care hours on social media are Mon-Sat, 8am-6pm. Outside of these hours, you can call customer care 24/7.
Please read our Complaints Policy and our Complaints Resolution Process.
